CEO: Brand Like Mister Softee

Those from my generation can remember playing as children (we didn’t have video games, Facebook, Instagram, smartphones, or helicopter parents), when, suddenly, the familiar tune of the Mister Softee truck filled the air. No matter our location or activity, we...

Robin Williams: Branding Icon

Robin Williams, who tragically died yesterday, was a branding icon: He epitomized “unique.” Some of your friends will claim a person or thing to be very unique or pretty unique. Impossible. Unique literally means one of a kind. Unique has a binary quality:...

Idiocy of Things

Woody Allen had a funny standup bit in the ’60s, in which he suspected his appliances of conspiring against him while he slept. We laughed at his neurotic scenario because it was impossible and idiotic. Technologists are now feverishly working to make it...

CEO: Your Brand Is Your Engine

Here’s the CEO distress signal I hear most frequently: My company doesn’t stand out from the competition. We’re just one of many, and it frustrates me. This is a CEO actually admitting to a weak brand, without knowing it. Generally speaking, a...

Why YOU Use Jargon

When people want to communicate only to a small circle — for secrecy, exclusivity, snobbery, or brevity — they use code. In the business world, this code is called jargon. Knowing and speaking jargon confers special insider status to its users, so they...
 

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