When to Tune Your Brand

It is all-too common for a company to create and disseminate its brand, and then let it run like a wild horse. Why? Corporate politics, turf wars, egos, and incompetence. This is my only explanation for GEICO’s unending onslaught of inexplicable, inconsistent,...

JCPenney’s Fair/Square Branding

If you own a TV, you’ve seen nonstop discount campaigns from Joseph A. Bank, the men’s clothier. How does a customer know what value he’s getting at any time? It’s impossible. WATCH HERE. Newly minted JCPenney CEO Ron Johnson, former head of...

iBranding = iBlending = iBoring

When I took a typing class in highschool, my fellow students and I used typewriters with look-alike blank keys: it was incumbent on us to learn — without looking — the identity, purpose, and position of each key. Likewise, when learning to play musical...

Communication Begins at Home

Are you a communicator? How do you know? If so, you are rare. As a branding consultant, I read homepages and exec summaries, listen to investment pitches, and watch TV commercials — most of which are totally unfathomable. They’re supposed to be...

Are You a Jargon Junkie?

The other day, I was discussing one of my pet peeves with a senior officer of a top global corporation: jargon-laced branding. I mentioned a few examples from techdom: Web 2.0, 3G, 4G, cloud, and SaaS. At this point, he sheepishly asked me, “Exactly what is a...
 

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