No Buzz, No Brand

There’s only one way a CEO can confirm his brand’s effectiveness: buzz, word-of-mouth. Without buzz, there is no brand. Buzz is easy to discern — listening to customers and journalists, searching on Google, checking blogs, monitoring users’...

What Is GEICO Selling?

It seems that, no matter what I watch on TV, I am bombarded with GEICO spots. I know GEICO wants to sell me insurance, but what do I want to buy? I’ve yet to watch one of this third-largest car-insurance giant’s quirky, inexplicable commercials and then...

Do They Understand Your Brand?

More times than I care to remember, I’ve stood, totally baffled, before a piece of abstract sculpture. Here’s the typical scenario: After racking my brain to its limit, I scratch my head and ask everyone within earshot, “What is that?” Then, I...

Bad News for Katie Couric

Dan Rather’s criticism of his old employer, CBS News, wreaked havoc this week. With Katie Couric in the $16M anchor chair, CBS News is experiencing the worst ratings in its history. Mr. Rather asserted that the Tiffany Network caused the ratings slide in its news...
 

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