Branding Means Boots on the Ground

Many CEOs worship Millennials and base their corporate strategies on chasing them. IBM’s Virginia Rometty is a perfect example; I discuss why in Be Unique or Be Ignored: The CEO’s Guide to Branding. Why is this callow, coddled group of 20-to-30-somethings,...

CEO: Brand Like Mister Softee

Those from my generation can remember playing as children (we didn’t have video games, Facebook, Instagram, smartphones, or helicopter parents), when, suddenly, the familiar tune of the Mister Softee truck filled the air. No matter our location or activity, we...

CEO: Your Brand Is Your Engine

Here’s the CEO distress signal I hear most frequently: My company doesn’t stand out from the competition. We’re just one of many, and it frustrates me. This is a CEO actually admitting to a weak brand, without knowing it. Generally speaking, a...

Why YOU Use Jargon

When people want to communicate only to a small circle — for secrecy, exclusivity, snobbery, or brevity — they use code. In the business world, this code is called jargon. Knowing and speaking jargon confers special insider status to its users, so they...

HQ-Mania Kills Brands

The next time you’re sitting in yet another staff meeting, listen carefully to the lingo. How much of it is devoted to customers and their needs? I’m betting the preponderance of it is about office politics, org charts, incompetent employees, vacations,...
 

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