When Branding Matters

To ask when branding matters is to ask when breathing matters: always. What matters and what happens are too often unrelated. If branding were understood and valued in C-suites and corporate boards, nobody would ever question its critical importance. Alas, such is not...

Curb Your Corporate Video

A friend recently asked me to evaluate her corporate video, made specifically for the business unit she heads. I watched the video, then listened to it without watching it. Knowing her business, I made a list of nine key, inexcusable omissions. Yet another avoidable...

The CEO’s New Branding Rules

The only way a CEO can make his company unique is to enact and enforce new branding rules. And, every member of the branding team — internal marketing department, all customer-facing employees, external PR firm, and external ad agency — must follow them....

Branding While Knocking Obamacare

Clarence Otis, CEO of Darden Restaurants, owner of Olive Garden and Red Lobster, recently experienced negative brand and earnings consequences from knocking Obamacare — as did the CEOs of Applebee’s and Papa John’s. They backpedaled afterwards. In...

Chief of Marketing Mulligans

Almost every company has a chief of marketing mulligans (CMM), the person responsible for its indecipherable value proposition, or brand. Who’s your CMM? The CMM is the exec who habitually treats marketing like a second cousin to sales, the one who believes any...
 

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