by Marc H. Rudov | June 4, 2015 | Article
Everything the CEO does, or should do, has one objective: generate revenues — profitably and sustainably. That’s why branding is the CEO’s #1 priority: a strong brand sells. A strong brand is an asset. Assets, including physical plant and employees,...
by Marc H. Rudov | February 25, 2015 | Article
RadioShack recently declared bankruptcy, and Sprint took over 1750 of its 4100 stores. Why? You may deem this a counterintuitive move: the Internet was supposed to obliterate bricks-and-mortar retailing. After all, Staples recently combined with Office Depot, because...
by Marc H. Rudov | July 22, 2014 | Article
The next time you’re sitting in yet another staff meeting, listen carefully to the lingo. How much of it is devoted to customers and their needs? I’m betting the preponderance of it is about office politics, org charts, incompetent employees, vacations,...
by Marc H. Rudov | May 20, 2013 | Article
Perpetual Adolescence In late July 2012, I was chatting at a cocktail party with a NASDAQ executive, teasing her about the “botched” Facebook IPO, which had occurred two months theretofore. I opined that Facebook’s business is fluff, based on...
by Marc H. Rudov | May 17, 2012 | Article
You’re at a banquet filled with cacophonous chatter, barely able to hear the person on your right. It’s time for the program to begin. The guest speaker ascends the podium as the MC quiets the crowd, so the speaker can take control of the audience. Taking...
