Idiocy of Things

Woody Allen had a funny standup bit in the ’60s, in which he suspected his appliances of conspiring against him while he slept. We laughed at his neurotic scenario because it was impossible and idiotic. Technologists are now feverishly working to make it...

Curb Your Corporate Video

A friend recently asked me to evaluate her corporate video, made specifically for the business unit she heads. I watched the video, then listened to it without watching it. Knowing her business, I made a list of nine key, inexcusable omissions. Yet another avoidable...

The CEO’s New Branding Rules

The only way a CEO can make his company unique is to enact and enforce new branding rules. And, every member of the branding team — internal marketing department, all customer-facing employees, external PR firm, and external ad agency — must follow them....

Your Product Is Mute

Arcane Mousetrapese In no company would a CEO ask marketers to write software code or legal briefs, nor would he seek their opinions on such matters — they lack the expertise. Yet, in every company, the CEO allows and even encourages employees, from multiple...

Always Be Branding

Brand Extinguisher Imagine a successful standup comedian repeating a routine that, the previous night, elicited puzzled looks and muted chuckles from the audience. You can’t. He’d immediately massage his message, tweak his tempo, and punctuate his...
 

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