How Do They Feel?

Do you know how your prospective and actual customers feel about your company? Such intelligence is important, don’t you agree? Do customers deem your company unique (one of a kind) — or generic (one of many)? Chances are, you run a product-centric company...

Robin Williams: Branding Icon

Robin Williams, who tragically died yesterday, was a branding icon: He epitomized “unique.” Some of your friends will claim a person or thing to be very unique or pretty unique. Impossible. Unique literally means one of a kind. Unique has a binary quality:...
 

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