Wells Fargo’s Pomposity Penalty

The attitudes, actions, and culture on display at every enterprise, whether nonprofit or for-profit, originate at the top: from the CEO. Those actions, attitudes, and culture cumulatively form the organization’s brand. Your brand, like physical fitness, is...

Brand Governs SWOT

Every high-performing enterprise continuously rates its strengths, weaknesses, opportunities, and threats — all of which are both external and internal. This essential exercise, known commonly as the SWOT analysis, must be conducted objectively and honestly...

Apple’s Edifice Complexity

Apple is in danger of decline. It’s ivory toroid, the under-construction future headquarters, is proof. When companies become inwardly focused, they unwittingly convert their windows of opportunity to mirrors of hubris — and cripple their branding...

Rebranding Political Correctness

One of the reasons for Donald Trump’s popularity in the 2016 presidential race: he’s taken a sledge hammer to political correctness, or PC. If only other CEOs would be as outspoken. Most live in abject fear of disapproving, angry mobs. Political...

PR Is NOT Branding

It’s common for a CEO to hear the word “branding” and think, This is a job for my public-relations team. Mistake: PR is not branding. Branding sets your company’s direction and purpose — and prescribes its products, people, and processes....
 

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